International Orders
INTERNATIONAL SHIPPING
Flat rate shipping cost for all international orders is $29.95. We currently ship to the following countries:
Australia Austria Belgium Belize Brazil Canada Czech Republic Denmark Finland France Germany Greece Hong Kong India Ireland Italy Japan Malaysia |
Netherlands New Zealand Norway Poland Portugal Romania Saudi Arabia Singapore South Korea Spain Sweden Switzerland Taiwan Turkey Ukraine United Arab Emirates United Kingdom |
Transit times are typically 1-2 weeks but can take as much as 4 weeks depending on the destination. Since we do not have any control over international shipping times or customs processing, we cannot be responsible for delays. Depending on your destination country, customs could hold up a package for a few weeks. We can confirm delivery but are unable to track you package while in transit. If you need your items quicker, you can contact us and we can provide you with expedited shipping options.
CUSTOMS & DUTIES
Your package may be subject to customs and duty charges. We are not responsible for custom or duties charges as these costs are determined by your local customs office. We try to minimize these charges by listing the wholesale cost of your package on the commercial invoice rather than the retail value. We cannot mark international orders as a gift in order to bypass or reduce any customs fees. For more information on customs and duties charges, please contact your local customs office.
REFUSED SHIPMENTS
If you refuse a shipment, you will be responsible for all shipping and related taxes, duties and customs plus a 10% restocking fee which will be deducted from your refund.
CURRENCY & EXCHANGE RATES
All prices are shown in U.S. dollars unless indicated otherwise. The exchange rate will be determined by your credit card issuer. You can convert our prices to your local currency using this currency calculator.
After we receive your order we will confirm any special shipping requirements or fees with you. If you have any questions about your shipment, feel free to contact us and we will be happy to help you in any way we can.
INTERNATIONAL RETURNS
International returns are accepted within 45 days of your ship date. All items must be unworn, unwashed and undamaged with the original tags attached. You are responsible for shipping costs to return the item to us. Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company. Shipping charges at time of purchase cannot be reimbursed.
Please contact us and we will provide you with a return authorization number and instructions. Returns made without a return authorization number will not be accepted. Also, let us know if you want to exchange your purchase so we can confirm that we have the item in stock and put it on hold for you.